Terms Of Service

Introduction

Welcome to Calo Fit! By accessing or using our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you must not use our services.

Services Provided

Calo Fit provides health and wellness food delivery services across the Emirates. We deliver hygienically prepared, fresh meals that are nutritious and delicious. Our services cater to busy professionals and individuals with active lifestyles.

Orders and Payments

Placing Orders: Orders can be placed through our website or via WhatsApp. All orders are subject to acceptance and availability.
Payment: Payment for orders must be made at the time of placing the order. We accept various payment methods as specified on our website. All payments are processed securely.
Pricing: Prices are subject to change without notice. The price of your order will be confirmed at the time of payment.

Delivery

Delivery Area: Calo Fit delivers across the Emirates. Delivery areas may be subject to change.
Delivery Time: We strive to deliver your meals within the estimated delivery time provided at the time of order. However, delivery times are estimates and not guaranteed.
Delivery Charges: Delivery charges, if any, will be specified at the time of order.

Weekly & Monthly Subscription Plans

Subscription Plans: Calo Fit offers weekly and monthly healthy meal subscription plans. These plans provide a convenient way to receive a consistent supply of nutritious meals.
Enrollment: You can enroll in a subscription plan through our website or via WhatsApp. Subscriptions are subject to acceptance and availability.
Billing: Subscription plans are billed in advance. Payment must be made at the time of enrollment. We accept various payment methods as specified on our website.
Cancellation: Subscription plans can be canceled as per the terms specified on our website. If you wish to cancel your subscription, please contact our customer service team.
Modifications: You can modify your subscription plan (e.g., change meal preferences) by contacting our customer service team through WhatsApp.

Cancellation and Refunds

Cancellation: Orders can be canceled within a specified time frame as mentioned on our website. After this period, cancellations may not be accepted.
Refunds: Refunds for canceled orders will be processed as per our refund policy. If you are not satisfied with your order, please contact our customer service team within 24 hours of delivery.

Dietary Preferences and Allergies

While Calo Fit takes great care to prepare meals hygienically and with high-quality ingredients, we cannot guarantee that our meals will be free from allergens. It is your responsibility to inform us of any dietary preferences or allergies at the time of order.

Limitation of Liability

To the maximum extent permitted by law, Calo Fit shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claims arising from the use of our services shall not exceed the amount paid by you for the order in question.

Changes to Terms

Calo Fit reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.