Collection of Information:

We collect personal information such as name, address, email address, and payment details to process orders and provide customer support. This information is securely stored and used solely for fulfilling orders and improving our services.

Use of Information:

Personal information may be used to:

• Process orders and payments.
• Communicate order updates and delivery information.
• Provide customer support and respond to inquiries.
• Improve our products and services through customer feedback.

Sharing of Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties. Trusted third parties, such as payment processors and delivery services, may have access to your information solely for the purpose of fulfilling orders.

Data Security:

We implement security measures to protect your personal information against unauthorized access or disclosure.

Your Rights:

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time by contacting us.

Shipping Policy:

We are currently delivering across UAE. Please contact customer support for inquiries regarding delivery to specific locations.

Delivery Schedule:

Deliveries are scheduled daily based on your subscription plan. You will receive an estimated delivery time frame once your order is confirmed.

Delivery Process:

Our meals are delivered in insulated packaging to maintain freshness.

Please ensure someone is available to receive the delivery, or specify a safe drop-off location.

It’s important to note that our delivery bags are reusable, and we kindly request that you return the empty bag the next day when your next meal is delivered. This helps us minimize waste and keep the operations streamlined.